Warranty & RMA

DNAKE muab kev tiv thaiv ob xyoos pib txij hnub xa khoom ntawm DNAKE cov khoom.

2 xyoo khoom warranty

Txhim kho RMA kev txhawb nqa

First-class zoo thiab kev txhawb nqa

Warranty-Service-1

DNAKE muaj kev lav phib xaub ob xyoos pib txij hnub xa khoom ntawm DNAKE cov khoom. Txoj cai lav tsuas yog siv rau txhua yam khoom siv thiab khoom siv uas tsim los ntawm DNAKE (txhua tus, "Cov Khoom") thiab ncaj qha yuav los ntawm DNAKE. Yog tias koj tau yuav cov khoom lag luam DNAKE los ntawm ib qho ntawm DNAKE cov neeg koom tes, thov hu rau lawv ncaj qha mus thov rau qhov lav.

1. Cov ntsiab lus Warranty

DNAKE lav tias cov khoom lag luam tsis muaj qhov tsis xws luag hauv cov khoom siv thiab kev ua haujlwm rau ob (2) xyoo, txij li hnub xa khoom ntawm cov khoom. Raws li cov xwm txheej thiab cov kev txwv uas tau teev tseg hauv qab no, DNAKE pom zoo, ntawm nws txoj kev xaiv, los kho lossis hloov ib feem ntawm cov khoom uas ua pov thawj tsis zoo vim kev ua haujlwm tsis raug lossis cov khoom siv.

2. Lub sijhawm lav

a. DNAKE muab kev tiv thaiv ob xyoos txij li hnub xa khoom ntawm DNAKE cov khoom. Thaum lub sijhawm lav, DNAKE yuav kho cov khoom puas tau dawb.

b. Consumable parts xws li pob, neeg siv phau ntawv, network cable, handset cable, thiab lwm yam yog tsis them los ntawm warranty. Cov neeg siv tuaj yeem yuav cov khoom no los ntawm DNAKE.

c. Peb tsis hloov lossis thim rov qab cov khoom muag tshwj tsis yog qhov teeb meem zoo.

3. Tsis lees paub

Qhov no warranty tsis them rau kev puas tsuaj vim:

a. Kev siv tsis raug, suav nrog tab sis tsis txwv rau: (a) kev siv cov khoom siv rau lub hom phiaj uas tsis yog tsim los rau, lossis tsis ua raws li DNAKE cov neeg siv phau ntawv, thiab (b) kev teeb tsa lossis kev ua haujlwm hauv cov xwm txheej uas tsis yog teev los ntawm cov qauv thiab kev nyab xeeb cov cai tswj hwm hauv lub tebchaws ua haujlwm.

b. Cov khoom kho los ntawm cov chaw muab kev pabcuam lossis cov neeg ua haujlwm tsis raug tso cai los yog disassembled los ntawm cov neeg siv.

c. Cov xwm txheej, hluav taws kub, dej, teeb pom kev zoo, qhov cua tsis zoo, thiab lwm yam ua rau tsis tuaj yeem tswj hwm DNAKE.

d. Kev puas tsuaj ntawm qhov system uas cov khoom ua haujlwm.

e. Lub sijhawm lav tau tas sijhawm. Qhov kev lees paub no tsis ua txhaum rau tus neeg siv khoom txoj cai lij choj tau muab rau nws los ntawm cov cai tam sim no siv hauv nws lub tebchaws nrog rau cov neeg siv khoom txoj cai rau tus neeg muag khoom tshwm sim los ntawm daim ntawv cog lus muag.

THOV KEV PAB CUAM TSHUAJ TIV THAIV

Thov rub daim ntawv RMA thiab sau rau hauv daim ntawv thiab xa mus raudnakesupport@dnake.com.

QUOTE tam sim no
QUOTE tam sim no
Yog tias koj txaus siab rau peb cov khoom thiab xav paub cov ntaub ntawv ntxaws ntxaws, thov hu rau peb lossis tawm lus. Peb yuav teb rau hauv 24 teev.