
DNAKE muaj ob lub xyoo lav tau pib txij li hnub ua zaub mov xa tuaj ntawm DNAKE cov khoom. Txoj cai tiv thaiv tsuas yog siv rau txhua cov khoom siv thiab cov khoom siv uas tsim los ntawm DNake (txhua, ib qho khoom ") thiab kev yuav khoom ncaj qha los ntawm DNake. Yog tias koj tau yuav cov khoom DNAKE los ntawm ib tus neeg DNake, thov hu rau lawv ncaj qha rau kev tiv thaiv.
1. Warranty cov ntsiab lus
DNAKE REAANTS tias cov khoom yog pub dawb los ntawm kev tsis xws hauv ob qho tib si cov ntaub ntawv thiab kev ua haujlwm rau ob (2) xyoos, txij hnub cov zaub mov xa tuaj ntawm cov khoom. Raug rau cov xwm txheej thiab cov kev txwv uas tau tso tawm hauv qab no, DNAK pom zoo, ntawm nws txoj kev xaiv, ntawm nws cov khoom lag luam uas ua pov thawj tsis zoo vim tias cov ntaub ntawv ua haujlwm tsis raug cai lossis cov ntaub ntawv.
2. Lub sijhawm ntawm kev tiv thaiv
a. DNake muab ob xyoos kev tiv thaiv ob xyoos los ntawm hnub ua zaub mov xa tuaj ntawm DNAKE cov khoom. Lub sijhawm lav, DNake yuav kho cov khoom puas dawb.
b. Cov khoom siv tau xws li pob, tus neeg siv phau ntawv, network cable, handsuas cable, thiab lwm yam. Cov neeg siv tuaj yeem yuav cov ntu no los ntawm DNake.
c. Peb tsis hloov lossis rov qab cov khoom muag tsuas yog qhov teeb meem zoo.
3. Kev tsis lees paub
Qhov kev tiv thaiv no tsis npog qhov kev puas tsuaj vim yog:
a. Kev siv tsis raug, suav nrog tab sis tsis txwv rau: (a) Siv cov khoom lag luam rau lub hom phiaj lossis ua haujlwm tsis tau raws li cov qauv DNAs thiab ua haujlwm tsis raug cai los ntawm cov qauv thiab kev nyab xeeb tswj hwm hauv lub tebchaws.
b. Cov khoom tsim kho los ntawm cov kev pabcuam tsis raug cai lossis cov neeg ua haujlwm lossis rhuav tshem cov neeg siv.
c. Cov xwm txheej, hluav taws, dej, teeb pom kev zoo, tsis zoo cua, thiab lwm qhov laj thawj uas tsis tuaj hauv DNake tswj.
d. Tsis xws luag ntawm lub system uas cov khoom lag luam ua haujlwm.
e. Lub sijhawm lav tau tas sijhawm. Qhov kev tiv thaiv no tsis cuam tshuam rau cov neeg siv txoj cai raug cai lij choj muab rau nws los ntawm kev cai lij choj rau tus neeg siv khoom txoj cai los ntawm kev cog lus.
Thov Kev Pabcuam Tiv Thaiv
Thov rub tawm RMA daim ntawv thiab sau rau daim foos thiab xa mus raudnakesupport@dnake.com.