AMAKURU MASHYA
Mubisanzwe dutanga amakuru yumutekano yibicuruzwa byacu mugihe cyambere nyuma yitariki yoherejwe. Urashobora kugenzura ibicuruzwa byawe byoherejwe kumunsiSisitemu yo gukurikirana ibicuruzwa bya DNAKEukoresheje numero yuruhererekane rwibicuruzwa (SN). Kumakuru arambuye kubyerekeye ivugurura ryumutekano no kwemeza ko ibicuruzwa byawe biguma bigezweho, nyamuneka reba igice cyabigenewe hano.
RAPORO IKIBAZO CYBERSERUTIY
Niba uri umushakashatsi wumutekano kandi ukizera ko wabonye ikibazo cyumutekano mucye cyangwa izindi ngaruka z'umutekano, turagutera inkunga yo kubidutangariza. Sangira natwe ibyo wabonye.
INSHINGANO ZIDASANZWE
Securitiy issues with the hardware and software of DNAKE products can also be reported to dnakesupport@dnake.com. Customer will receive an acknowledgement of receipt of their report of security issues within 4 working days. Security updates will be provided usually within 30 working days.